Frequently Asked Questions

Free Members will receive basic technical email responses free of charge within 48 hours and Gold members (paid subscriptions) receive detailed technical responses within 24 hours and can contact us by phone 24/7 for immediate support.

Please contact us for pricing information for Gold Membership.

Technical Help Desk Form

"Certainly recommend AJSS..."

"One thing that really impressed me about Arthur and the team at AJSS was their attitude to customer feedback and continuous improvement – always striving to better and deliver customer satisfaction"

Senior Rotating Equipment Engineer

"Your facility and setup were of the highest standard..."

“Your people, without exception were friendly and professional. Your facility and setup were of the highest standard and the attention to detail was exemplary”

Senior Project Manager

"I can honestly say this was the best learning experience..."

“I can honestly say this was the best learning experience I have had for a long time. The information was relevant and delivered in an engaging way by industry experts that have actually been there and done the things they are teaching. Far from death by power point with the ability to answer questions in detail. To anyone in the oil/gas/chemicals space working with turbines and compressors I highly recommend AJSS.”

Process Team Leader

"I learned so much from your experts..."

“The training was informative and varied I learned so much from your experts. I now feel that I can really apply the knowledge to my day to day work in the field”

Graduate Rotating Equipment Engineer